YOUR ONLINE MEDICAL SERVICES

Do you have doubts regarding any symptom or treatment? Resolve them quickly in the chat.

• Without an appointment, practical and rapid.
• Service supported by General Medicine doctors.
• Timetable from 9 a.m. to 8 p.m.

You have the peace of mind of having general, paediatric and psycho-emotional medical advice services to accompany you and resolve your doubts.

They are virtual appointments to obtain rapid guidance regarding your doubts. Ring 900 50 50 40 from 9 a.m. to 9 p.m.

Receive your medical prescriptions by email. Comfortable, easy and without leaving your home.

• After the appointment, you will receive a code by email with which you can acquire the medicines at any pharmacy.
• Eliminate paper, avoid lost prescriptions and minimise interpretation errors of handwritten prescriptions.

Obtain the already authorised prescriptions of the most frequent diagnostic tests so that you can avoid such step.

Request your “COVID test” authorisation by attaching a photo of the prescription and another of the medical report or prescription of the medical procedure to be performed.

Request a refund for appointments, medical tests, psychotherapy and rehabilitation sessions, hospital admission or other services covered by your policy. And monitor the status of your request from your Customer Area on the web page or via the Adeslas Salud y Bienestar app.

As insured party, your digital card is available to identify yourself at your medical appointments whenever necessary.

How can I use my digital card?

• Open or download the Adeslas Salud y Bienestar App.
• Click on the “digital card” section on the main screen. You can also find it within the side menu under “Procedures”.
• When you attend your medical appointment, select the card and click on “Generate code”.
• You will receive a six-digit localiser code. Provide it to the professional that attends to you at the medical centre to identify yourself.

You can also download your card, in pdf format, from the side menu of your Customer Area on the website.

If you have any doubts, you can obtain further information by watching the following video.

All your digital health services, also in the app. Since you are an Adeslas customer, you have Adeslas Salud y Bienestar at your disposal, the digital health centre at which you can access the main health services from your mobile telephone.